Privacy Policy

Last updated: 11/28/2025

1. Introduction

Welcome to Billibly ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal and medical information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our medical bill analysis service.

By accessing or using our service, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not use our service.

2. Information We Collect

Personal Information

We may collect personal identification information that you voluntarily provide to us, such as your name, email address, and phone number when you register or contact us.

Medical Information

To provide our bill analysis services, you may upload medical bills, statements, and related documents. These documents may contain Protected Health Information (PHI), including patient names, medical record numbers, dates of service, diagnosis codes, and treatment details.

Usage Data

We automatically collect certain information when you visit our website, including your IP address, browser type, device information, and operating system.

3. How We Use Your Information

To provide, operate, and maintain our medical bill analysis service.
To analyze your uploaded documents and provide insights regarding costs, errors, and potential savings.
To improve our algorithms and service accuracy (using de-identified and aggregated data).
To communicate with you, including responding to your inquiries and sending service-related updates.
To detect, prevent, and address technical issues and fraudulent activities.

4. Data Security

We implement industry-standard security measures to protect your personal and medical information. Your data is encrypted in transit and at rest. We strictly limit access to your personal information to authorized personnel who need access to perform their job functions.

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Sharing of Information

We do not sell, trade, or rent your personal or medical information to third parties. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates for the purposes outlined above.

6. Your Rights

You have the right to access, correct, or delete your personal information. You may also request that we delete any uploaded medical documents from our servers. To exercise these rights, please contact us at support@billibly.com.

7. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

support@billibly.com